If you've booked a flight with Horizon Air and need help or clarification, it's normal to wonder how to speak with a real person. Since Horizon Air flights are sold and managed by Alaska Airlines, it might seem confusing at first—but it's actually simple once you know where to look.
Horizon Air is a regional airline operating under the Alaska Airlines brand. While Horizon flies the planes, Alaska Airlines handles all customer service, bookings, and flight management. So, if you need to talk about your flight, change your plans, or report an issue, you'll contact Alaska Airlines directly.
Call Alaska Airlines customer service at 1-877-747-7062 to speak with a live representative.
Follow the prompts or say "agent" to reach a human quickly.
This line is available 24/7 and can assist with bookings, changes, cancellations, upgrades, and more.
Dial 1-877-747-7062 and say “agent” or press “0” to bypass the automated menu.
Have your Mileage Plan number or confirmation code ready for faster service.
Prefer not to call? Use Alaska Airlines’ live chat on their website or app.
You can also speak with an agent at the airport for help, especially during delays.
If you're asking, “How do I talk to someone at Horizon Air?”, remember: Alaska Airlines is your go-to.
Use their contact methods for support regarding any Horizon Air-operated flight.
For company-related inquiries (like careers or partnerships), visit www.horizonair.com or the Alaska Air Group site.
As long as your flight number starts with “AS,” Alaska Airlines support can assist—even if booked through a third-party site.
To cancel a Horizon Air flight, follow these steps through Alaska Airlines:
You can also cancel via the Alaska Airlines app or by calling 1-877-747-7062.
If booked through a travel agency, you must cancel through them.
Check your fare type—Basic Economy may be nonrefundable, while most other fares offer credit for future travel.
Additional Cancellation Notes:
Mileage Plan refunds return to your Alaska account.
Refundable tickets are eligible for full refunds.
Cancel before departure to qualify for future travel credit.
Upgrade options for Horizon Air flights are available through Alaska Airlines. Here’s how:
Note: Horizon operates smaller planes like the Embraer 175—some may not have First Class, but many offer Premium Class with extra legroom and early boarding.
Navigating support for Horizon Air is simple once you know it's all handled by Alaska Airlines. From booking help to cancellations and upgrades, you’ll find multiple easy ways to get support—online, by phone, or at the airport.
All upgrades are managed by Alaska Airlines and available at booking, check-in, or at the gate. Elite members may receive complimentary upgrades.
Yes. Use your Alaska Mileage Plan miles to upgrade eligible Horizon flights, subject to availability.
Premium Class and First Class (where available) with benefits like more legroom, early boarding, and complimentary beverages.
Contact Alaska Airlines at 1-877-747-7062 or visit the baggage service office at the airport.
Horizon Air is a regional carrier operating flights for Alaska Airlines under the Alaska Horizon brand. Alaska handles all bookings and customer service.
While booking a ticket, there can be numerous questions that arise in your mind and at such time, it becomes critical to ask someone sitting at customer service to help you. No worries if you wonder how do I speak to a human at Expedia, in this blog we will help you out and make it easy for you to reach a human directly.
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