When you fly with All Nippon Airways (ANA), Japan’s largest airline, you're choosing world-class service and reliability. Whether it’s an international adventure or a domestic journey, knowing how to handle bookings, contact support, and manage changes is key to stress-free travel.
Call ANA’s customer service center—available 24/7 internationally with multilingual support.
Check the official ANA website for your region’s contact number.
Press “0” to skip automated prompts when available.
Use live chat if available in your region.
Call customer service and select options like “existing reservations” or “other inquiries.”
Visit an ANA counter at the airport or a regional office.
Have your reservation number or ANA Mileage Club ID ready.
Log in to “Manage Booking” on the ANA website.
Select your itinerary and review cancellation policies.
Confirm cancellation and check your email for confirmation.
Free 24-hour cancellation often available, especially for U.S.-origin flights.
Enjoy Premium Economy or Business Class benefits like lie-flat seats, gourmet meals, and lounge access.
Frequent flyers or Star Alliance Gold members often receive upgrade offers.
With ANA Airlines, you're in good hands from booking to boarding. Understanding their customer service, cancellation, and upgrade options empowers you to travel with confidence.
Can I cancel a ticket booked through a travel agency?
No. Contact the agency directly—ANA can't cancel third-party bookings.
Does ANA offer free cancellation within 24 hours?
Yes, especially for U.S.-based or internationally protected bookings.
How do I upgrade at ANA?
Use miles, cash, or bid for upgrades. You can also ask at check-in.
What is Bid My Price?
ANA's upgrade bidding system—if accepted, you’ll get confirmation before your flight.
What’s included in Business Class?
Lie-flat seats, ANA Lounge access, premium dining, and extra baggage allowance.
How do I contact ANA from abroad?
Visit ANA’s website, go to “Contact Us,” and find your country-specific number.
While booking a ticket, there can be numerous questions that arise in your mind and at such time, it becomes critical to ask someone sitting at customer service to help you. No worries if you wonder how do I speak to a human at Expedia, in this blog we will help you out and make it easy for you to reach a human directly.
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